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Research Buyers
Why Choose an accredited company?
Benefits of a Standard
Supporters of the IQCA scheme
IQCA Summary of Standards


WHY CHOOSE AN ACCREDITED COMPANY?

Market research requires high quality data. Are you buying quality research? How can you tell?

MRQA exists for the benefit of research buyers to provide the assurance of a consistent standard of quality in research.

Quality data collection is a vital building block to producing quality results. Is your data being collected properly?

By using an accredited company you can ensure that your data will be collected by fully trained interviewers who can administer your questionnaire in the way it was designed.


BENEFITS OF A STANDARD

  • Research buyers and users can be confident that fieldwork will be carried out in accordance with best industry practice.
  • A commitment to high standards in training and supervision of staff and survey administration by member organisations.
  • An enhanced reputation of research among respondents and the general public.
  • Member organisations are recognised as superior suppliers of fieldwork by adhering to these professional standards that have been set by the market research industry.
  • Independent auditors annually examine the records and procedures of the member organisations and recommend accreditation for those suppliers who satisfy the standards.
  • A cost effective quality assurance that promotes the importance of continuous quality improvement of the industry.
  • A significant step towards the broader goal of quality assurance under the ISO9000 series.


SUPPORTERS OF THE SCHEME

Research Buyers:
MRQA became possible through the early support of client organisations who provided initial funds to ensure that the idea would be realised. Buyers of research in these organisations endorsed the principles of IQCA in the following terms:” As buyers of market research services for our organisations we feel that this is an appropriate time for us to say that:

  1. We regard the quality of fieldwork training and management as essential components of high quality research and therefore as essential to the value of research to our organisations;
  2. We applaud the objectives of the IQCA in seeking to raise and maintain the standard of fieldwork in Australian market research industry;
  3. As a result, we have a clear preference for using agencies which have met the IQCA standards."

Client organisations providing initial support in 1990:

OTC Kelloggs Australia
Australian Wool Corporation L & K Rexona
Australia Post National Australia Bank
Australian Guarantee Corp Nestle Australia
Cadbury Schweppes Phillip Morris
Carlton & United Breweries Procter & Gamble
Colgate Palmolive Streets Ice Cream
Commonwealth Bank Uncle Bens of Australia
Dept Arts, Sports, Environment, Unifoods
Tourism and Territories WD & HO Wills


IQCA SUMMARY OF STANDARDS

IQCA Summary of Standards
This document provides a one-page summary of each of the accreditation categories. It is a useful document to put in proposals for buyers of research to explain the quality control practices that IQCA accredited companies adhere to. To download a copy of the document click here -

PDF IQCA Summary of Standards

 



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